I’ve been using Samsung SSDs exclusively for years. The Data Migration software has always been 100% … until last month when I got a new HP computer.
Samsung Data Migration stops responding and closes after :20 seconds when trying to clone a hard drive.
1. Is your drive ‘”offline” after attempting to clone it?
2. Does “BitLocker”encryption appear in the source drive description?
1. Is your destination disk offline?
Click START (windows icon on lower left)
>>> type “COMPUTER MANAGEMENT”
>>> click DISK MANAGEMENT in the left column under Storage
When you hover over the information icon, does it say “Offline (The disk is offline because of a policy set by an administrator)”
2. Set the disk to online (optional).
Follow the instructions on this video through 1:34 (confirming the drive is online) and try the Samsung Data Migration again.
(After completing this step, you may find that your Data Migration software will continue to fail. This isn’t a problem. In that case, carry on to step 3.)
3. Is the source drive protected by BitLocker?
In my case, even though it was a brand new computer, the process of encryption had already started. Once I disabled this, Samsung Data Migration worked as expected.
click on the START icon in the lower left corner
>>> type BitLocker and select MANAGE BITLOCKER
>>> turn it off.
You may get a message explaining that the process of encryption has already started, but don’t be deterred. Once BitLocker is off and the de-encryption process has been completed, try Samsung Data Migration again.
For more info: https://windowsreport.com/disable-bitlocker-windows-8/